Privacy policy

Last Updated: 10/01/2024

Welcome to Nopa Move! This Privacy Policy outlines how Nopa collects, uses, and protects your personal information when you visit our website, interact with our products, or use our services. We are committed to ensuring the privacy and security of your data.

1. Information We Collect:

  • Personal Information: We collect and retain customer account and transaction data indefinitely for key operational purposes.
  • Transaction Information: We securely process payment information for purchases made on our website.
  • Website Usage Data: We may collect non-personal information about your interactions with our website, such as pages visited and time spent. This data is retained for a maximum of one year.

2. How We Use Your Information:

  • Order Fulfillment: To process and fulfill your orders, including shipping and delivery.
  • Account Management: To manage your account, provide customer support, and communicate with you.
  • Improving Our Services: We analyze website usage data for one year to enhance our products and services.

3. Data Security

We prioritize the security of your information. Your personal data is stored securely, and we implement industry-standard measures to protect against unauthorized access.

4. Sharing Your Information:

We do not sell or share your personal information with third parties for marketing purposes. However, we use integrated payment and checkout services, and users should refer to their individual privacy policies.

5. Your Choices

You have the right to access, correct, or delete your personal information. You can manage your communication preferences and opt-out of marketing emails.

6. Cookies

 We use cookies to enhance your browsing experience. You can manage cookie preferences through your browser settings. Cookie and website usage data are retained for a maximum of one year.

7. Nopa Move Rewards

 For Nopa Move rewards, we currently plan to collect data through the reporting of reward claims on the POS device in partner outlets. Individual user information is not associated with these claims. While the infrastructure to collect data from partners is in development, it is not yet in place. In the future, we plan to introduce an RFID chip or another device on the bottle to associate a particular customer with a specific reward, enabling us to analyze and optimize reward preferences across demographics and locations.

8. Changes to this Policy

 We may update this Privacy Policy periodically. Please check the date of the last update for the latest information.

9. Contact Us

For any privacy-related inquiries or to exercise your rights, please contact us at we@saynopa.com or on social media.